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Quizzesspmed04-documentation-compliance

SPMED04 Remote Videocall + Documentation

Overview Textbook Workbook Instructor notes Knowledge check

Knowledge check

Remote-Physician Videocall + Clinical Documentation

12 questions in pool · live exam draws 5

SPMED04

12 questions · live exam draws 5

Q1 multiple-choice · videocall-hardware

PINK’s videocall hardware:

A) Shares the capture rig’s camera
B) Is separate from the capture rig — dedicated camera, mic, and speaker on the kiosk side
C) Uses the patient’s mobile device
D) Runs on a separate network from the clinic’s internet

Source: SPMED04 §2.1 — Components.

Explanation: Videocall hardware is dedicated + kiosk-side. The capture rig is a separate path with its own anonymization.

Q2 true-false · privacy-boundary

PINK’s videocall camera + microphone are physically off when no active videocall is in progress.

True ← CORRECT
False

Source: SPMED04 §2.2 — Privacy boundary.

Explanation: Hardware-level off, by design. Outside an active, explicitly initiated videocall step, the camera + mic are inactive.

Q3 multiple-choice · when-step-happens

The videocall step appears in the wizard:

A) At the very start of every session
B) Only after the operator manually requests it
C) Only if the clinic config enables it for the session; typically positioned after capture and before session-complete
D) Between every captured frame

Source: SPMED04 §3.1 + §3.2 — Session configuration.

Explanation: Videocall is optional + per clinic config. When enabled, it sits between capture and session-complete.

Q4 multiple-choice · operator-role-during-call

The operator’s role during the videocall:

A) Actively translate medical content into plain language
B) Document what the physician says in the session notes
C) Facilitate technical operation + maintain patient comfort; do not participate in the medical conversation
D) Leave the room before the call begins

Source: SPMED04 §4.1 — Facilitate, don’t participate.

Explanation: Two lanes: operator runs the device side, physician handles the medical conversation. Operator stays silent unless directly addressed on a technical matter.

Q5 multiple-choice · stepping-out

Mid-call, the physician indicates they’d prefer privacy with the patient. Best operator action:

A) Stay in place; the call is on the kiosk and the operator is needed
B) Step out of the immediate frame + room, remain within earshot or pager range, return when the call ends or someone signals
C) End the call so the conversation can be private
D) Leave the building briefly

Source: SPMED04 §4.2 — Stepping out.

Explanation: Step out gracefully, stay reachable, return when called. Patient feels respected, not abandoned.

Q6 multiple-choice · technical-issue-frozen-video

10 seconds into the call, the physician’s video freezes but audio still works. Best operator action:

A) Continue audio-only without comment
B) End immediately + reschedule the consultation
C) End + re-initiate; if audio is still working and the issue persists, continue audio-only with the patient + physician’s agreement
D) Power-cycle the kiosk

Source: SPMED04 §5.1 — Common videocall issues.

Explanation: End + re-initiate is the first recovery. Audio-only fallback is acceptable if both parties agree.

Q7 multiple-choice · privacy-tech-issue

After ending a videocall, the kiosk’s camera indicator light stays on. Best operator action:

A) Treat as cosmetic glitch + continue with next session
B) Suspend further sessions, treat as a privacy concern, escalate to PhotoRobot support before continuing
C) Cover the camera with tape
D) Note in the session notes + continue

Source: SPMED04 §5.2 — When to escalate.

Explanation: Camera / mic activating outside a confirmed videocall step is a privacy concern requiring immediate investigation.

Q8 multiple-choice · session-notes-scope

Which is an APPROPRIATE entry for the operator’s session notes field?

A) “Patient appeared upset about surgical results”
B) “Discussed with Dr. X about treatment plan”
C) “Session paused at minute 1:20, patient requested 2-minute rest, then continued normally”
D) “Recommended patient seek second opinion”

Source: SPMED04 §6.2 — Operator session notes.

Explanation: Operator-scope events (pause, assistance, declined steps) belong; medical content does not.

Q9 multiple-choice · session-record-content

Which of these is NOT part of the saved session record?

A) Anonymized capture images
B) Session metadata (timestamp range, session type tag)
C) Videocall event log (start/end time, completion status)
D) Audio or video content of the videocall

Source: SPMED04 §6.1 — What’s in the session record.

Explanation: PINK’s videocall is not recorded. The record logs that the call happened + when — not the content.

Q10 multiple-choice · privacy-with-clinical-staff

After a session, the clinic’s chief surgeon asks the operator in passing “How did Mrs. X’s session go this morning?” Best response:

A) Share the operator’s observations to be helpful
B) Share clinical observations only since the surgeon is senior
C) Brief, non-specific response; direct specifics through formal clinical channels rather than corridor conversation
D) Decline to respond entirely

Source: SPMED04 §4.4 + workbook §6.

Explanation: Stay in lane even under social pressure. Brief acknowledgement is fine; specifics go through formal channels.

Q11 true-false · saved-record-verification

Verifying the wizard’s “saved successfully” indicator before advancing is optional once the operator is experienced.

True
False ← CORRECT

Source: SPMED04 §6.3 + training-notes mistake 6.

Explanation: Save confirmation is the operator’s last gate. 5-second visual confirmation every time.

Q12 multiple-choice · physician-late

The wizard reached the videocall step but the remote physician hasn’t connected after a brief wait. Patient is on the platform. Best operator action:

A) Power-cycle the kiosk
B) Wait indefinitely; the physician will join
C) Use the wizard’s skip-videocall path, document the skip, the patient + physician can connect via another channel later
D) Initiate a different physician’s videocall

Source: SPMED04 §3.3 + training-notes Q&A.

Explanation: Don’t leave the patient waiting on the platform indefinitely. Skip-with-documentation is the built-in path.

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